At the conclusion of the activity, participants, pharmacists and pharmacy technicians should be able to:

• Define key terminology as it applies to the LGBTQ community and appropriately use cultural information and terminology to establish clinical relationships.
• Identify health disparities and risk factors impacting the LGBTQ community.
• Identify the types of oppression and discrimination that LGBTQ individuals face within the health care system.
• Outline legal and ethical obligations associated with treating patients that identify as LGBTQ, according to Affordable Care Act and PR Department of Health recent Regulations.
• Identify steps that providers and health care organizations can take to address underlying cultural biases and improve the provision of nondiscriminatory care for patients who identify as LGBTQ.
• Discuss strategies for the pharmacy team to utilize in creating a patient-centered, anti-bias and anti-stigma environment to support patients.
   

Program

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Instructor

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